Three steps, no surprises. Here is exactly what happens from the moment you request a quote to the moment your car is in the driveway.
Fast, secure pricing in 30 seconds.
Here is exactly what happens after you request a quote, and what to expect at every stage.
Enter pickup and delivery ZIP codes, your vehicle, and when you'd like it picked up. You see an all-in price in about 30 seconds. No account, no obligation.
Confirm your dates. Your shipment is matched with a licensed, insured carrier from our partner network, and you receive the carrier's details and the driver's phone number before pickup.
The driver inspects and loads your car at your door, you get updates in transit, and the car is delivered to the address you chose. Inspect, sign, done.
The quote tool asks for three things: where the car is, where it's going, and what it is. Pricing is calculated from current carrier rates on that lane, your vehicle's size and weight, whether you want open or enclosed transport, and whether the vehicle runs. The number you see is all-in. It already includes the carrier's cargo insurance, fuel, tolls, and door-to-door service. There are no surcharges added later.
If your vehicle is unusual (oversized, modified, non-rolling, or very high value) the tool may ask a specialist to review it. In that case you'll hear from us within the hour during business hours.
When you book, you choose your first available pickup date. Most customers give a two- to three-day window, which gets the best price and the most carrier options; if you need a specific day, choose expedited shipping. A dispatcher then matches your shipment with a carrier that is already running your lane and has verified authority, a clean safety record, and active cargo insurance.
Once assigned, you receive the carrier's company name, the driver's name and phone number, and the estimated pickup time. You can request the carrier's insurance certificate at any point.
The driver calls ahead, usually the day before and again when they're an hour out. At pickup, the driver walks around the vehicle with you and notes its condition on the bill of lading (BOL), including any existing scratches or dents. Take your own photos too. You hand over one set of keys, sign the BOL, and the car is loaded. The whole thing takes 20 to 30 minutes.
If your street is too narrow or tree-lined for a full-size hauler, the driver will arrange a nearby meeting point: a shopping center lot, a wide side street, or a highway-adjacent location. This is common in older New Jersey neighborhoods and never costs extra.
You can call or text the driver directly for updates, and your dispatcher is available throughout. Transit times depend on distance: East Coast runs to Florida or the Carolinas usually take 2 to 5 days after pickup; the Midwest and Texas 3 to 6 days; the West Coast 7 to 10 days. The carrier is making other pickups and deliveries along the route, which is why open transport is so affordable.
The driver calls ahead again. At delivery, you (or whoever you've designated, over 18) inspect the vehicle against the pickup BOL, note anything new, sign, and take the keys. Any balance owed to the carrier is paid at this point, by the method agreed at booking. That's it. Most customers tell us it was easier than they expected.
| Stage | Standard | Expedited |
|---|---|---|
| Quote | Instant | Instant |
| Carrier assigned | 1–3 business days | Same or next day |
| Pickup window | 1–5 days from first available date | Guaranteed 24–48 hour window |
| Transit: NJ to Florida / Carolinas | 2–5 days | 2–4 days |
| Transit: NJ to Texas / Midwest | 3–6 days | 3–5 days |
| Transit: NJ to West Coast | 7–10 days | 6–8 days |
Transit times are estimates provided by carriers and vary with weather, traffic, and other stops on the route.
No. Quotes are free and carry no obligation. You pay only when you book, and payment terms are explained clearly at that point.
Yes. Anyone over 18 can act on your behalf at pickup or delivery. Just tell your dispatcher who will be meeting the driver.
Carriers are not licensed or insured to move household goods, and the vehicle is weighed. Most carriers allow up to about 100 pounds of personal items in the trunk, below the window line, at your own risk. Confirm with your dispatcher before pickup.
Damage is rare, but if it happens, note it on the delivery bill of lading before signing, photograph it, and contact your dispatcher immediately. The carrier's cargo insurance covers damage that occurred in transit, and we help you through the claim.
You can call or text the driver directly for a location update at any time, and your dispatcher can reach the carrier's office. Some carriers also offer GPS tracking links.
Get a free, no-obligation quote in about 60 seconds, or call and talk to a shipping specialist.
